BMC Configuration Management Database (CMDB) helps to source, store, monitor, and manage the data related to configuration items (CIs) like IT hardware and software, printers, servers, air conditioners, and so on, including the relationships among them. This data helps you understand your environment better. 

The BMC Helix CMDB aims to provide a comprehensive and accurate representation of an organization's IT infrastructure, including hardware, software, and cloud services, along with their relationships.  

 

Key Features and Capabilities: 

Data Consolidation: It gathers and organizes data from various sources, creating a unified view of IT assets and their relationships.  

Service Modeling: It enables the creation of service models that visualize dependencies and impacts, facilitating better understanding of how IT infrastructure supports business services.  

Data Management: It helps manage the lifecycle of configuration items (CIs), including discovery, storage, monitoring, and management of data related to CIs.  

Integration: It integrates with other BMC Helix ITSM applications (like BMC Helix ITSM: Asset Management) and data providers (like BMC Discovery).  

Data Access: It provides programmatic access to its data through APIs, allowing for integration with other systems and tools.  

 

BMC Helix Discovery is a cloud-native discovery and dependency mapping solution that provides visibility into IT assets, services, and their relationships across multi-cloud, hybrid, and on-premise environments, helping IT teams improve operations, security, and compliance.  

BMC Helix Discovery provides instant visibility into hardware, software, and service dependencies across multi-cloud environments. Its discovery capabilities are designed to handle the complexity of managing wide spectrum of configurations including mainframe, traditional and hyper-converged infrastructures, container management, and cloud services. A key component of the BMC Helix Platform, BMC Helix Discovery is a SaaS-based solution that acts as the primary data source for capacity planning, security, compliance, and service management. Its ability to establish how elements connect and their dependencies gives IT teams a complete, context-based inventory from any point in the infrastructure. 

BMC Helix Discovery offers seamless integration into BMC Helix CMDB with out-of-the-box, continuous data synchronization. Integration with third-party CMDB tools is available through web services and database integrations. Flexible deployment options: Configure BMC Helix Discovery to run as a SaaS-based, hybrid cloud, or on-premise deployment, which provides the right solution for each stage of your business. 

 

Key Features and Capabilities: 

Agentless Discovery: 

BMC Helix Discovery uses agentless continuous discovery to automatically identify assets and their interconnections without the need for manual updates, ensuring data remains current.  

Dependency Mapping: 

It maps dependencies among on-prem, public cloud, and private cloud environments, providing a comprehensive view of the IT infrastructure.  

Cloud-Native: 

It's a SaaS-based solution, meaning BMC manages the infrastructure, upgrades, resilience, and availability, ensuring customers always have access to the latest features.  

Dynamic Service Modeling: 

It generates detailed datasets and topologies, enabling IT teams to leverage AIOps and machine learning for anomaly detection, root cause analysis, cost optimization, and service management.  

Security and Compliance: 

It helps IT teams understand their IT assets, services, and relationships, which is crucial for security and compliance efforts.  

Operational Excellence: 

It provides insights into IT assets and services, helping to improve operations management and minimize risks.  

Multi-Cloud Visibility: 

It provides visibility into assets and services across multiple cloud environments.  

Enterprise Asset Management: 

It helps IT teams manage their IT assets effectively.  

Integration: 

It integrates with other BMC Helix products and ITSM vendors.